General information

All goods sold from are provided by:
South Beach Cocktail Company ApS.
Rønnevej 5, 8240 Risskov
DK 35818812.

If you are experiencing problems with your order on the website or using the website, in general, please contact customers service at Please make sure that you have read and understood our terms and conditions before proceeding to use our website.

The Terms and Conditions language is in English.

1. Scope of Applicability

1.1  These General Terms and Conditions of Sale (“GTCS”) apply to all sales of goods by us notwithstanding any conflicting, contrary or additional terms and conditions in any purchase order or other communication from you. No such conflicting, contrary or additional terms and conditions shall be deemed accepted by us unless and until we expressly confirm our acceptance in writing.

1.2  We reserve the right to change our GTCS at any time. We will give you thirty calendar days’ notice of any changes by posting a notice on our website.

2. Offers, Purchase Orders and Order Confirmations

2.1 The online store is open 24 hours a day, but may be closed from time to time in order to perform maintenance and/or updates to the Website. An offer made on a holiday or after 5 pm will be processed on the following day. You must be of legal age (as required by your country) and have a legal active CVR or tax ID number for your business to register for a B2B account with us, to purchase items at wholesale pricing on our website and have a valid credit card accepted by us. All offers made by us are open for acceptance within fifteen calendar days from the date of issue, unless otherwise specifically stated therein, and are subject to the availability of the goods offered.

2.2 Other circumstances. In accordance with section § 9 of the contracts act (Aftalelovens § 9).  We do our best to update our Website and ensure that offers, prices, descriptions and other information about the goods are correct. Spelling errors, pricing, quotations, descriptions, and other information about the items may occur, and sometimes we detect that the price of an item is incorrect, or we might experience a technical glitch or bug on the site. If we find an error in the price of an item you have ordered on the Website, we will notify you as soon as possible. Under these circumstances, we will notify you of the correct price for the item and allow you to buy the item at the correct price. If we are unable to contact you, we will use our right not to accept your offer.  OUT OF STOCK In the event that one or more items are out of stock, we will notify you with the expected lead time, in cases where an order cannot be fulfilled within a timely manner, you will be given the choice to either cancel your offer or accept the expected delivery date. Large quantity orders are subject print to order, see 2.4

2.3 All purchase orders issued by you shall specify as a minimum the type and quantity of goods requested, applicable unit prices, delivery place. No purchase order shall be binding on us unless and until confirmed by us in writing in accordance with section § 9. of the contracts act (aftalelovens § 9.)

2.4 Large quantity orders, made to order, are subject to a 50% none refundable deposit, and a longer lead time. Please contact us at for further arrangements to custom suit the needs for your business.

2.5 Special Reservations: In accord with the Danish contracts act § 9 (særlig forbehold aftalelovens § 9)

By placing an order on our website, you make an offer to purchase the item(s) you have chosen, under the terms of this Agreement. We may freely choose to accept or decline your purchase offer. If your order contains purchases of several items, we reserve the right to accept the order in part and refuse offers of purchase of other item (s) under the same order. Among other things, we reserve the right to refuse any offer of purchase in any of the following situations without being liable for compensation or other costs:

  • Your contact, billing, shipping and/or payment information is incorrect or cannot be verified.
  • Your order has been submitted for the purpose of committing fraud, theft, harassment, pranks etc. or delivered in connection with a criminal offense or other illegal activity.
  • An accidental error occurs on the Home page, such as a payment error, typo, a pricing error, the item is out of stock, or the like, in accord with the Danish contacts art 39, 2. (Aftalelovens § 39, 2.)
  • We have reason to believe you are under the legal age.
  • We have reason to believe identity theft has occurred and that someone other than you is attempting to place an order, illegally using your identity and credit card.We can only accept offers made on the Website. We do not process offers made otherwise, for example; in emails, letters, phone or faxes without prior written approval. If we opt to decline an offer either in full or partial, received monetary amounts equal to the amount of the goods in question will be returned to the original payment method providing it is a valid and legal transaction, either partial or in full without fees or other costs for you. As an example: Let’s say several large purchase offers comes in at approximate the same time, and we have not had able opportunity to list the item as sold out in between, we will fill the orders on a first come first serve basic, if your order is not the first, this might case us not to be able to fulfill the order either partial or in full, in which case we will contact you with the expected lead time and give you an opportunity to either cancel or accept a later delivery date. If the item is listed to be discontinued, we might decline your offer of purchase altogether. Another example: Although we do our best to update our website and ensure that offers, prices, descriptions and other information about the goods are correct. Spelling errors, pricing, quotations, descriptions, and other information about the items may occur, and sometimes we detect that the price of an item is incorrect, or we might experience a technical glitch or bug on the site. If we find an error in the price of an item you have ordered on the website, we will notify you as soon as possible. Under these circumstances, we will notify you of the correct price for the item and allow you to buy the item at the correct price or cancel if you prefer. If we are unable to contact you, we will use our right not to accept your offer.

2.6 How to order:

  • Fill in our B2B account registration form make sure you read our Privacy Data Policy, Cookie Policy, and the GTCS carefully check the appropriate boxes and click submit.
  • Your registration application and information will be reviewed and your CVR or Tax ID number validated, please allow for 24 hours for us review your application, once approved you will receive a welcome email, which means that we have activated the user ID and Password you entered on the application form.
  • Under the wholesale tap in the top navigation bar click LOG IN and enter your user ID and password.
  • You will be taken to your account dashboard from where you can make changes and access your information as well as the wholesale shop.
  • Find the items you would like to purchase and add these to your shopping cart by clicking the “Add to cart” button.
  • When you are ready to proceed to check out, click on the view cart button or the “Shopping cart” icon in the top right corner to confirm that the goods in your shopping basket are correct.
  • Once you have confirmed that the content in the cart is correct.
  • Click the “proceed to check out” button.
  • Confirm that your billing and shipping details are correct.
  • Select a shipping method, the cost of shipping will be added to your cart, for larger orders we offer free shipping make sure everything is correct and click next.
  • Click the go-to payment button Stripe secure payment.
  • a window will appear with the field to enter your credit card number, month, year and CVC Card security code (for Visa and Master card this code is found on the back of your card and applies to the last 3 digits in the signature field on your card, this is also called a CVV “card verification value” in some case CVV2. CVV2 is a second-generation improved version of the original CVV. On American Express cards the CVC or CVV consist of a 4-digit numeric code located on the front of the card on the right side just above your credit card number.) Fill in your credit card information and CVC – If you have used Stripe before and have elected for Stripe to remember you – enter your secure personal code.
  • Read our privacy policy and tick the check-off box.
  • Read our GTCS and tick the check-off box.
  • Click Pay now on the button in the Stripe field.
  • Stipe secure payment gateway will post an order number with the amount.
  • Click order – at that time the order is confirmed and sent to us.
  • A “Thank you for your order” confirmation will be sent to the email address you have provided.
  • When we have reviewed and approved your order and the item(s) are dispatched, we will send an email titled: “Your order has been shipped” confirming our acceptance of your order, the email will include your package(s) tracking number so you can follow your order and know when you can expect to receive your item(s).
  • You will also receive an SMS from the delivery company, with your tracking number and finally another SMS once the goods have been delivered. please see more under shipping and handling.

2.7 At what time in the ordering process are you bound by your order? Before submitting the order, you have the option to change any of the information you have entered, including delivery and/or payment information. You also have the option to change/add or remove items from your shopping cart. The moment you click “order”, in the final Stripe gateway fields – you confirm your payment and the receipt appears on your screen, you are now bound by your submitted offer. The email you receive under the heading “Thank you for your order” is an automatic confirmation that we have received your offer. Please note that the confirmation does not mean that we have accepted your offer and we, therefore, reserve the right to refuse your offer even if you have received the automatic confirmation. If you should have made an error when you placed your order, don’t worry, please hurry and just send us an email or call us asap, our customer team is here to help.

The agreement between us has been concluded from the time and date we have received your offer.

2.8 Access to the agreement: This agreement is included as an attachment in the confirmation email, if you have deleted it by mistake don’t worry just send us an email to, or download it from our site. We keep your signed agreements, including your offer and order confirmation, for our record for a certain period of time, and will be happy to send you a copy. We do however recommend that you also save these documents as they will not necessarily be available for an unlimited amount of time.

2.9 Action against fraud: In order to protect you and our other customers from fraud and maintain a high level of security for online purchases, we reserve the right to conduct verification checks. The verification check may include reviewing the data you send when submitting your offer, including your address, payment information, and screening of your offer.

3. Prices and Terms of Payment

3.1  The prices for goods shall be those set forth in our order confirmation. All prices listed are exclusive of VAT, taxes, impositions, and other charges, including, but not limited to, shipping, sales, use, excise, value-added and similar taxes or charges imposed by any government authority. You are responsible for the cost of customs clearance, local taxes, and other import fees if applicable when ordering goods for delivery outside Denmark.

3.2  Unless expressly stated otherwise in our order confirmation, payment for goods shall be made at the time of purchase without offset or deduction. We accept Visa, Mastercard, and American express via Stripe secure payment system, in compliance with GDPR. We do not at any point see or handle your actual payment data, Stripe secure payment systems utilize encrypted digital tokens. We use Stripe Radar to detect fraud, all fraudulent activity detected on our site will be reported to the proper authorities.

3.3  We do not accept payments by invoicing without prior approval, please contact us at additional terms and conditions may apply.

3.4  Title to goods delivered shall remain vested in us and shall not pass to you until the goods have been paid for in full.

3.5  If your payment method fails or is revoked for any reason, we will invoice you. If you fail to pay any invoice within seven calendar days of the due date of payment, we may suspend delivery of any purchase order or terminate delivery of any purchase order.

3.6  If your payment method fails or is revoked after the goods have shipped from our storage facility, we will invoice you. If you fail to pay any invoice within seven calendar days of the due date of payment, we may charge you interest from the due date to the date of payment at the rate of 1 ½ % per month. This shall be in addition to, and not in limitation of any other rights or remedies to which we are or may be entitled at law or in equity. Further, if you fail to pay an invoice within fourteen calendar days of the due date of payment, we may retake the goods covered by the invoice. You must insurer all goods delivered to their full replacement value until title to the goods has passed to you.

4. Terms of Delivery and Late Delivery

4.1 Nationally (Denmark) – Unless expressly stated otherwise in our order confirmation, all deliveries of goods inside of Denmark shall be delivered via through one of their contracted shipping partners, to the by you named address at the time of ordering, Goods are delivered curbside at which point they become your responsibility. Depending on the quantity of goods ordered and the destination, we may elect to choose a more compatible shipping carrier if we deem that it will be beneficial to the order and service we wish to provide. In accordance with DAP Incoterms 2010, the risk of loss of or damage to goods shall pass to you in accordance with the agreed delivery term.



4.2  If you already have a standing workflow, which includes direct pick up by your contracted shipping carrier. You may select pick up at our location according to Ex Works Incoterms 2010.

4.3  InternationalEU zone and the US – Goods to all international customers are delivered according to Incoterms FCA. All deliveries of goods shall be delivered via contracted shipping partners. Depending on the quantity, weight, or size of goods ordered and the destination, we may elect to choose a more compatible shipping carrier if we deem that it will be beneficial and better the service we wish to provide. The specific shipping carrier will be listed on your order confirmation.

4.3  The delivery dates of goods shall be those set forth in our order confirmation. If we fail to deliver goods within fourteen calendar days of the agreed delivery date, you may terminate the applicable purchase order in whole or in part (as to those goods affected by the delay) by providing written notice of termination to us within fourteen calendar days of the expiration of the grace period. Further, you may claim damages for any loss suffered as a result of the delay subject to the limitation of liability below. These shall be your exclusive remedies for late delivery.

4.4  We reserve the right to deliver your goods in installments.

5. Acceptance of goods

You must inspect goods delivered upon receipt. You are deemed to have accepted goods delivered unless written notice of rejection specifying the reasons for rejection is received by us within five calendar days after delivery of the goods.

6. Returns

We do not offer ”right of regret” or returns on B2B wholesale, discounted or bulk goods.

7. Warranty

7.1  We warrant that upon delivery and for a period of seven days from the date of delivery goods purchased hereunder will conform in all material respects to the applicable manufacturer’s specifications for such goods and will be free from material defects in workmanship, material, and design under normal use. The warranty does not cover damage resulting from misuse, negligent handling, lack of reasonable maintenance and care, accident or abuse by anyone other than us.

7.2  With respect to goods which do not conform to the warranty our liability is limited, at our election, to (i) refund of the purchase price for such goods less a reasonable amount for usage, (ii) repair of such goods, or (iii) replacement of such goods; provided, however, that such goods must be returned to us, along with acceptable evidence of purchase, within fourteen calendar days after you discovered the lack of conformity or ought to have discovered it.

7.3  We make no other warranty, express or implied, with respect to goods delivered hereunder, and the warranty constitutes our sole obligation in respect of any lack of conformity of goods delivered hereunder (except title). In particular, we make no warranty with respect to the merchantability of goods delivered or their suitability or fitness for any particular purpose.

8. Intellectual Property Rights Infringement

If any goods delivered hereunder are held to infringe a third party’s patent, utility model, design, trademark or other intellectual property right and you are enjoined from using same, we will, at our option and expense, (i) procure for you the right to continue using the goods; (b) replace the goods with non-infringing substitutes provided that such substitutes do not entail a material diminution in performance or function; (c) modify the goods to make them non-infringing; or (d) refund the purchase price of the goods less a reasonable amount for usage. The foregoing states our sole liability for intellectual property rights infringement.

9. Limitation of Liability

9.1  Neither of us will be entitled to, and neither of us shall be liable for, indirect, special, incidental, consequential or punitive damages of any nature, including, but not limited to, business interruption costs, loss of profit, removal and/or reinstallation costs, procurement costs, loss of data, injury to reputation or loss of customers. Your recovery from us for any claim shall not exceed the purchase price for the goods giving rise to such claim irrespective of the nature of the claim, whether in contract, tort, warranty or otherwise.

9.2  We shall not be liable for any claims based on our compliance with your designs, specifications or instructions or repair, modification or alteration of any goods by parties other than us or use in combination with other goods.

10. Force Majeure

Either party shall be excused from any delay or failure in performance is caused by reason of any occurrence or contingency beyond its reasonable control, including, but not limited to, acts of God, acts of war, fire, insurrection, strikes, lock-outs or other serious labor disputes, riots, earthquakes, floods, explosions or other acts of nature.  The obligations and rights of the party so excused shall be extended on a day-to-day basis for the time period equal to the period of such excusable interruption. When such events have abated, the parties’ respective obligations shall resume. In the event the interruption of the excused party’s obligations continues for a period in excess of thirty calendar days, either party shall have the right to terminate the applicable contract(s) of sale, without liability, upon thirty calendar days’ prior written notice to the other party.

11. Disclaimer

At this time, we would like to remind you that the book, South Beach Cocktails – Bartending From The Bottom Up is a recipe book for recipes containing alcohol, if you are pregnant or under medical supervision or under the legal drinking age in your country you should not consume alcohol. All recipes in this book should be made exactly as written, the author, publisher, management group or any other party involved in the making of this book are not responsible for any adverse reaction to the recipes contained in this book and/or your specific allergies or health needs that may require medical supervision.


Our Cookies Policy explains what cookies are, how we use cookies and how third parties we partner with may use cookies on the Service, your choices and further information about cookies.

Information about the use of cookies on South Beach Cocktail Company’s website was last updated on April 30, 2018.

By using this website, you accept that we use cookies.
The homepage owner and maintainer of this website contact information:

This page is owned and run by:
South Beach Cocktail Company ApS
CVR. 35818812
Rønnevej 5,
8240 Risskov
DK Phone number.: + 45 21243642 the phone line is open 10.00 -16.00 (Danish time) Monday – Friday.

What is a cookie?
A cookie is a small data file, essentially small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the service or a third party service used by the website to recognize you and make your next visit easier and the services more useful to you.
Cookies can be either essential, session-persistent or third-party cookies.

How we use cookies
Our website use cookies, which we save on your computer or mobile device to be able to recognize you and provide you with services like remembering your name, your preferences, process the shopping basket, payment, shipping and track how you use our site, this helps us to ensure that our site is working correctly, improve your experience and our services. We only use the cookies which we deem necessary to conduct business, run the website, or comply with code and law enforcement, cookies can be used cookies to authenticate users and prevent fraudulent use of user accounts.

An example of this could be; if someone else, other than you, have attempted to use your credit card unauthorized on our site, in that case, all relevant information will be turned over to the police. A Cookie is not a program and does not have viruses If you have registered for a B2B account with us, we use cookies to remember your account information.

What kind of cookies do we use?
There are different types of and categories of cookies, some are used for essential and technical purposes, others for statistics or marketing. Ad we use both ”persistent” and ”session cookies”, third-party cookies are unavoidable and out of our control.

  • Session cookies: Cookies that expire when you close your browser (or if you have been inactive for a certain time) They are used in conjunction with e-commerce for example; so that you can continue to browse without losing what you have put into your shopping basket, check out etc.  
  • Permanent Cookies: Persistent cookies stay even if your browser is closed. These are the type used to remember you’re log in and password info so you don’t have to re-enter them every time. 
  • Third-party cookies are cookies installed by Third-party websites, (hence their name) such as advertisers, etc. They gather data about your browsing habits and allow them to track you across multiple websites. Examples are Google, Facebook and similar, we do have no control over third-party cookies. 

Here is the link to the Danish Erhvervsstyrelsen (department of business) for more information on cookies.

Here is how you get rid of cookies.
Reject cookies 
You can always reject cookies on your computer by changing the settings in your browser. Where to find the settings depends on, which browser you use. Please be aware that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, store your preferences and some of our pages might not display properly.

Delete cookies
Cookies that you have accepted previously can easily be deleted after the fact. If you are using a PC with one of the newer browsers, simply use the short cut: CTRL + SHIFT + DELETE and it will open the window to change your settings and delete the cookies, remember to close your browser completely and restart it for the changes to take effect.

Are you on a MAC or an older version of PC you cannot use the shortcut, below are links to different browsers and devices you might be using, click on the link and follow the directions to delete cookies, if you are using more than one browser, you have to do it for all of them.

Internet Explorer

Google Chrome

Safari 5.0

iPhone, iPad and Apple products in general

Android phones

Flash cookies (for all browsers)

If your device is not listed, please google ”how to delete cookies on ________ (enter the name of your device)” and several links to instructions on how to delete cookies will appear in your search results, choose one of the options and follow the instructions.

Questions and complaints
Do you have questions or would you like to file a complaint?
It is important to us that your experience on our site is positive.
If there is an issue with our site – we want to know about it, please do not hesitate to contact us.
Phone number.: + 45 21243642 the phone line is open between 10.00 AM and 4 PM (that is Danish time, if you are in the USA there is a 6-hour time difference!
You can also send an email to us:
All inquiries will be investigated and answered in a timely manner, please enclose your full name and contact information, so we can get back to you as fast as possible.

13. B2B Privacy and Data Policy

13.1 Privacy

Your privacy is important to us, at South Beach Cocktail Company, we do not appreciate our data being shared or sold any more than the next person. We DO NOT sell, share or otherwise make your name, your business name, your business tax ID number/CVR or contact information available to anyone, outside the necessary needs for completing the transaction such as but not limited to; the shipping company, bookkeeping/accounting, and taxes etc. We may contact you by phone or email regarding the transaction to provide customer service and secure good customer relations. On occasion, we might contact you by email regarding a new product we think would be ideal for your business or invite you to a release party for a new product. We do not engage in spam and endless emails with newsletters and daily offers taking up your time with unnecessary correspondence. We do encourage you to select following us on our blog, or social media to stay in touch us, get the latest recipes and trends within the world of spirits. We believe strongly that business is built on word of mouth and personal relationships through great customer service.

13.2 Data

All of your data is available in your account dashboard where you can download, edit or delete your information anytime you like, please remember that your business tax ID number must match the legal entity and accurate name and address for us to complete the transaction. After deleting your account, it will be removed from our system and can NOT be regenerated, please allow 3-7 days for all remaining data bits to be flushed out of our back up system.

What do we use your Data for: Your name and your business name is used for shipping and billing purposes and so that we might know who is responsible for the account and orders and who we should contact in the event that it becomes necessary to do so, your address is used for shipping and billing purposes, your email is mainly used for communication like sending you an order confirmation tracking number etc. your phone number is used for shipping SMS services, like giving you the ability to follow your order and know when it has been delivered, your phone number and email address may also be used to contact you for communication in regards to your order or account. Your business tax ID number is used for the legal purpose of B2B transactions and will be verified before your account is approved. We use Stripe secure payment systems, Stripe secure payment systems utilize encrypted digital tokens, we do not at any point see or handle your actual payment data. We use Stripe Radar to detect fraud, all fraudulent activity detected on our site will be reported to the proper authorities. Please see the complete terms and conditions for more information.

Where do we keep you Data? Your data is kept off location in conjunction with our actual shop, using the industry standard of protection according to the GDPR guidelines for compliance. Copies of your order/invoice and relevant documents such as your acceptance of our general terms and conditions of sale, cookie policy, and privacy policy, are keep for 5-7 years according to comply with legal requirements, bookkeeping, accounting and local tax laws. This could also include email correspondence or call history, which might document a special arrangement, request or a dispute, which are necessary for us to keep for legal documentation. Your data can only be accessed via complex security passwords such as two-factor authentication and full site SSL. Unfortunately, no method of transmitting over the internet or method of electronic storage is 100% secure, while we strive to protect your information, taking all the necessary precautions and have chosen our third parties from the criteria of outstanding security, it is impossible to guarantee absolute security.

By accepting these terms, you are confirming that you have read and understood our privacy policy, including how and why we use your information, that you agree and give us permission to use, keep and store the above-described data for the above-described purpose. If you don’t want us to collect and process your information you should not shop on our site. We are not responsible for the content or the privacy policies and practices of any third-party apps, accounts or plugin’s which might be necessary to run our site.

By accepting these terms, you agree and give us permission to keep and store the above-described data.

Revised May 27, 2018

14. Company Policy

We believe in honest business practices and long-term relationships with our customers and business partners, where satisfied people and service come first. You are always welcome to contact us if there are errors or omissions in relation to your expectations. We are only a phone call away.  The telephone number to our office is 45-21243642.

15. Fair Price Policy

To avoid price wars and offer all of our wholesale partner’s equal opportunity, we ask that you agree to follow the suggested retail price.  Our products are developed with long-term and quality in mind. Undercutting the suggested retail price is subject to your account being discontinued, if you are going out of business please contact us at to discuss the possibility of a buyback.

16. Miscellaneous

16.1 The United Nations Convention for the International Sale of Goods shall not apply to these GTCS or to any contracts of sale entered into between us.

16.2 No waiver of any provision of the GTCS shall constitute a waiver of any other provision(s) or of the same provision on another occasion. Failure of either party to enforce any provision of the GTCS shall not constitute a waiver of such provision or any other provision(s) of the GTCS.

16.3 Should any provision of the GTCS be held by a court of competent jurisdiction to be illegal, invalid or unenforceable, such provision may be modified by such court in compliance with the law giving effect to the intent of the parties and enforced as modified. All other terms and conditions of the GTCS shall remain in full force and effect and shall be construed in accordance with the modified provision.

16.4 The GTCS and all contracts of sale entered into between us shall be governed by and construed in accordance with the laws of Denmark or the country in which the product is delivered without giving effect to any choice of law or conflict of law provisions. Any suits, actions or proceedings that may be instituted by either of us against the other shall be instituted exclusively before the competent courts of Denmark, however, without prejudice to our right to bring suits, actions or proceedings in any other court which would have jurisdiction if this provision had not been incorporated into the GTCS.

17. Other conditions

17.1 Updating the website: We do our best to update our Website and ensure that offers, prices, descriptions and other information about the goods are correct. Spelling errors, pricing, quotations, descriptions, and other information about the items may occur, and sometimes we detect that the price of an item is incorrect. If we find an error in the price of an item you have ordered on the Website, we will notify you as soon as possible. Under these circumstances, we will notify you of the correct price for the item and allow you to buy the item at the correct price. If we are unable to contact you, we will use our right not to accept your offer.

17.2 Invalidity: In the event that one or more of the Terms in these Terms of Trade may be declared in whole or in part invalid, the remaining provisions will continue to apply.

17.3 Transfer: – We are entitled to assign our rights and obligations under the agreement concluded with you to third parties. The transfer is, of course, provided that the standard of service you receive is not impaired. We will notify you of any transfer. By accepting these terms, you agree to any future transfer. At the same time, you agree that after we have notified you of the transfer, your rights may only be enforced against that third party.

17.4 Personal information: We treat your personal information confidently. Please read our B2B privacy policy, which informs you how we use the personal information that you provide in connection with the ordering process when you use the Website.

17.5 Information regarding complaints: A complaint about a product or service purchased from us may be submitted to the Competition and Consumer Agency’s Center for Complaints Solutions, Nævnernes Hus, Toldboden 2, 8800 Viborg. You can file a complaint with the Center for Complaints Solutions via this link

The EU Commission’s online complaint portal can also be used for lodging a complaint. This is especially relevant if you are a resident of another EU country. Complaints are submitted here: When submitting a complaint, please provide the following e-mail address

17.6 Law and jurisdiction: Any agreement entered into between us pursuant to these Terms and Conditions are governed by Danish law. Any dispute that may arise in connection with our Agreement, including the existence or validity of the Agreement, must be brought before a competent court in Denmark.

Completeness of the Agreement: The Terms above constitutes the Full Terms of the Agreement between us.